Dawn is finalist in Learning Disabilities Awards

Dawn BriggsWe’re delighted to report that Dawn Briggs reached the final of the National Learning Disabilities and Autism Awards 2017 in the Support Worker of the Year Award.

Dawn started work at The Richardson Partnership for Care in 1995 as an Administrator and Co-ordinator/ Activity Support Worker, soon becoming an integral part of the home, developing relationships with service users.

To care means genuine concern for others, to listen, empower, be adaptable, dedicated and have integrity. Dawn has all of these attributes, most of all she is sociable, compassionate and good natured. She is dependable and responsive to people’s needs, wants and aspirations.

An essential part of Dawn’s ethos is her interpersonal skills, enabling her to relate to service users and understand individual’s differences. On many occasions Dawn has gone the extra mile to help service users, which demonstrate her strengths as a carer.

Here is just one example of Dawn’s supportive and compassionate nature and we are very proud to have her as part of our team.

Denise’s story
In the early years, one service user in particular, named Denise, started becoming close to Dawn. In 1998, Dawn invited her into the office for coffee. When Denise showed an interest in photocopying, Dawn was patient and took time to show Denise how it worked. After a couple of months Denise felt confident to start using the photocopier.

Denise has now been working in the office with Dawn for 19 years and Dawn has become an integral part of her care. She has supported Denise with her personal care, medical appointments and shopping trips, as well as making her feel valued in her role in the office. Dawn is never phased by Denise’s, at times, ‘colourful’ behaviour, and calmly, verbally de-escalates any anxiety that Denise feels, which has enabled her to live a more fulfilling life.

Dawn is now the most significant person in Denise’s life, which can be illustrated by a situation recently when Denise became critically ill with a life threatening condition. After being admitted to the local hospital, she was transferred to an ICU ward in an induced coma, in a specialist neurological hospital in another county.

Dawn took time out of her day to travel to the unit, where she spent time talking and reassuring Denise’s family: her mother, sister and brother.

Dawn also sat with Denise, talking quietly about their 19 years. In fact, Dawn was the first person that Denise asked for when she woke from her coma, and Dawn was there.

Thank you letter
And this is the letter that Denise’s sister wrote to Jackie Mann, Registered Manager at Denise’s home:

“I wanted to drop you a line to tell you again what wonderful people you all are for looking after my beloved sister Denise, and I would like to personally thank Dawn who is like a second mum to my sister. She has given her the time and patience to learn new skills while working in the office with her and helps Denise with all her personal needs, which is a difficult task with Denise. And recently, with Denise’s stay in hospital, Dawn went above and beyond for Denise. I could see the bond they have, which was wonderful to see. The first person Denise asked for when she woke up from her coma was Dawn. Please pass on my thanks to her for caring for my sister, which she does flawlessly, and to you and all your wonderful team.”

My warmest regards,
Mrs Karen Bence

 

National Learning Disability & Autism Awards 2016

We are delighted to have been shortlisted as finalists in the National Learning Disability and Autism Awards 2016 in the Employer Award category.

In order for us to provide a consistently high quality of service to the people in our care, we recognise that we need to have skilled, caring and hard-working employees who are dedicated to their work. It is only fair that we support them as best we can and help them to gain the skills that they need to progress in their roles, and this is what we always aim to do.

What makes us different?
Dr Pedro Areias Grilo, a Consultant Clinical Psychologist has worked at The Richardson Partnership for Care since 2014 and has a substantial array of clinical experience, both in the private and public healthcare sectors. This allows him to have significant insight and awareness about the services that we offer to meet effectively the needs of individuals we cater for. He has highlighted what makes The Richardson Partnership for Care stand out against other care homes.

Supporting staff
The Richardson Partnership for Care (RPC) is on the forefront of care offered in the UK and is currently able to offer, meet and surpass the needs of all individuals they cater for. They strive to go the extra mile to effectively support people. How? They empower staff to strive and accomplish. They develop their staff through in-house weekly training sessions, weekly reflective practice facilitated by Consultant Clinical Psychologists, effective supervision and open-door practice. Likewise, staff feel skilled, supported, cared, involved and motivated to deliver outstanding care and to strive on their roles. The professional satisfaction, sense of belonging and ability to acknowledge what needs to be done to support individuals in need is immense. This impacts positively on the care being delivered. The individuals’ lives change immensely and they feel they are part of a family, rather than people just “living” in a place. They have a home, a family, a social network and happiness. This is what care is about: Enhancement of life quality. The Richardson Partnership for Care without any doubts, offers this and much more.

Multi-disciplinary team
RPC also employs a Multidisciplinary team (MDT), currently offering to the individuals they support an in-house Consultant Neuropsychiatrist, two Consultants Clinical Psychologists, one part-time and one full-time Assistant Psychologist, one Occupational Therapist, one Physiotherapist and one Speech and Language Therapist. I must say, this is extraordinary. As evidenced, RPC has the ability to offer in-house clinicians to immediately and efficiently meet all the needs of the individuals they support.

Innovations
There are also constant innovations. The MDT and Registered Home Managers meet frequently to evaluate the best treatment and intervention plans to support the individuals they cater for. In-house treatment directories were developed, based on NICE guidelines and clinical evidence, to effectively meet and support individuals’ needs. This makes a substantial difference in terms of care being delivered.

I believe RPC could offer what the majority of other organizations do. But no. They have decided to take the hard route. The route that requires an outstanding commitment, the route that might bring discussions, challenges, the route that brings changes, the route that takes people out of their comfort zone. However, this is the route to excellence, which RPC is and will continue to follow.

Greg and Laura are far ahead of their time. They have a clear understanding of the service they offer and where it must go. They have the individuals’ care on the centre of their hearts and the awareness and rationality to observe, analyze, discuss and establish action plans to meet individuals’ needs. This makes the difference and impacts substantially on the service being delivered. This brings innovation and positive changes to care services in the UK.

Dr Pedro Areias Grilo
Consultant Clinical Psychologist
Birmingham University Honorary Tutor

What makes RPC different?

Supporting Kettering Multi-Disability Football Club

We recently became involved with the Kettering Multi-Disability Football Club and have sponsored the training tops used by the team. The club was set up in 2013 by Tracey Western as one of her sons has an Autism Spectrum Disorder and ADHD and there was nowhere he could go and play football.

The club caters for boys and girls over the aged of six. There are two squads – under 16 and 16 plus, so young adults can play too. The teams train every week at Tresham College in Kettering, with around 20 attendees regularly taking part, and compete in tournaments once a month. These are against other multi-disability football clubs from Northampton, Wellingborough, Raunds, Rushden and Corby.

The club provides a warm friendly atmosphere where everyone is accepted straightaway. Anyone over the age of six with a learning disability, physical disability or sensory difficulties is eligible to join. As well as providing fun, physical activity for its members, the club helps them to improve their football skills, fitness and hand/eye co-ordination. It also helps to improve communication, listening and social skills, as well as learning discipline and teamwork. Members can associate with different people and make new friends.

Founder and Organiser, Tracey Western commented: “The football club provides a real sense of community for everyone involved and it’s a place where each member is willingly accepted straightaway. Everyone has some type of disability so it’s really not a problem. It’s very satisfying to see all the benefits that these young people gain from the club and I’ve never had so much respect from children! They really appreciate it.”

Richardson Partnership for Care Maintenance Manager, Dexter Griffin, went along to a tournament recently with some service users from our homes. He presented the training tops to the Kettering team and it was a fun and inclusive event for everyone involved.

Kettering Multi-Disability Football Club requires ongoing support to fund the hire of its training facilities every week, so if you would like to support the team or become a member, please contact Tracey Western via Facebook: https://www.facebook.com/ketteringmfc

Kettering Multi-disability Football Club in their new training tops

Dexter Griffin from RPC with Kettering Multi-disability Football Club in their new training tops

Jane is Finalist in National LD and Autism Awards

Jane Payne, Service Manager at The Richardson Partnership for Care is a finalist in the National Learning Disability and Autism Awards 2015.

She was nominated for the Employer Award for her commitment to providing top quality care to people with learning disabilities by heading a group of specialist residential care homes in Northampton. Jane has responsibility for supervising the managers and support staff, and has overall accountability to the owners. She is entirely service-user focused and always assesses the impact on service users when making decisions.

Jane has been praised for achieving a careful balance of providing empathetic, ethical care and maintaining a successful business. She believes that the two can go hand in hand and that profitability is vital to safeguard placements and provide a sustainable stable home for service users. Thanks to Jane, The Richardson Partnership for Care has thrived and grown over the last few years.

One of people who recommended Jane for the award was the father of a service user who has learning difficulties. He said: “I have worked with Jane, as my son’s advocate and in other capacities, for the past ten years and I am very familiar with, and a great admirer of the leadership she provides for all of her staff and, through this, the incredibly high quality of the care the homes provide. Jane’s personality shines through all of the dealings I have had with the Company. Her dedication to her staff and residents, from the major strategic issues down to the tiniest detail is outstanding.”

He added: “Through the leadership provided by and the example set by Jane, the culture of the company is a very open one, not only internally but also with respect to residents’ families and advocates. I can genuinely describe the excellent staff led so brilliantly by Jane as a ‘happy ship’ – and a very professional one.”

Jane Payne

Jane Payne, Service Manager at The Richardson Partnership for Care

Nominations for National Learning Disability and Autism Awards

We are pleased to nominate three members of staff for the National Learning Disability and Autism Awards 2015.

Wendy Coleman is Manager at 23 Duston Road, a home registered for nine service users, providing care for people with challenging behaviour. Wendy ensures that care is truly person-centred and the service users are at the heart of any decisions she makes within the home. Wendy has challenging individuals living in her home and still manages to ensure a happy, homely atmosphere whilst providing an excellent clinical care package. She works closely with the multi-disciplinary team of therapists including Clinical Psychologists, OT, SALT, Physiotherapists and Psychiatrist to ensure service users receive the right care plans and interventions.

Wendy Coleman

Wendy Coleman, nominated for the Manager of the Year Award

Jane Payne, Service Manager, has been nominated for the Employer Award for her commitment to providing top quality care to people with learning disabilities by heading our group of homes. Jane has responsibility for supervising the managers and support staff, and has overall accountability to us, the owners. She is entirely service-user focused and always assesses the impact on service users when making decisions.

Jane has achieved a careful balance of providing empathetic, ethical care and maintaining a successful business. She believes that the two can go hand in hand and that profitability is vital to safeguard placements and provide a sustainable stable home for service users. Thanks to Jane, our homes have thrived and grown over the last few years.

Jane Payne

Jane Payne, nominated for the Employer Award

Patience Vushemasimba has been nominated for the Support Worker Award because of her compassionate, cheerful and very caring attitude that contributes to her skills as a support worker. She brightens the rooms with her greetings and smile, and has a genuine concern for others, including the people she looks after and the colleagues she works alongside. Patience offers support no matter what the person’s background or condition is that makes their day a bit of a challenge. Patience listens and empowers those in her care by encouragement, helping them to regain, maintain or improve their skills towards independence.

We would like to thank Wendy, Jane and Patience for their continued commitment and wish them best of luck in the awards. We hope that they can follow in Jackie Mann’s footsteps as she was a finalist last year! If you think that any of our staff deserve an award, please let us know.