The Joys and Benefits of the Local Pub

Reports show that in today’s modern world, where people are ‘online and connected’ 24 hours a day, they are less likely to know their neighbours. This can lead to a sense of loss of community, isolation and loneliness.

For people with disabilities, this risk of being isolated from the local community is even greater. At The Richardson Partnership for Care, there is a sense of community within each home and a choice of communal spaces, so services users can choose what to do and who to socialise with. Service users also have their own programme of activities, which is designed to support them in their development, as part of their care plan.

However, sometimes there is nothing quite like going to the local pub for a meal. Routine and familiarity are very important for many of our service users with learning difficulties and they particularly like going to The Cock, in Kingsthorpe, Northampton. It’s a comfortable and friendly place to be and it’s run by Rob and Liz who are always happy and welcoming towards our service users. They have a great rapport with our staff and service users and do what they can to support positive experiences for the individuals in our care.

Rob the manager

Rob, the Manager at The Cock

And it’s not just staff at ‘The Cock’ who are friendly. Many of the regulars also have time for the service users and this supports important social relationships within the community. It really does make their local pub feel like it’s their local too.

Delicious and great value food, whether it’s ‘Cowboy burger and chips’ or ‘curry night’, mean that this a favourite place for many of our service users and it’s frequently requested when we’re discussing social activities. Along with Rob and Liz, we would like to thank Mark the chef and staff members Shan, Beth and Claire who also play an important role in welcoming and supporting our service users when they visit The Cock.

The Cock is on Harborough Road at the Cock Hotel Junction, serves food daily from 12 noon until 7:30pm and is open from 12 noon till 11pm. You can contact Rob and Liz on 01604 715 221 and find out more at https://www.facebook.com/thecock.northampton

The Cock, Kingsthorpe

The Cock, Kingsthorpe – our local pub

Staff Profile – Natasha Bissett

This is part of a series of blog posts which we have created to introduce you to our team of professionals who make up the backbone of our organisation. The posts feature staff across the whole business: in the homes, referrals and admissions, multi-disciplinary therapies, maintenance, etc. They are written as a relaxed conversation, so you can get to know the “people” in our team.


Natasha Bissett is the Administration Co-ordinator at our Boughton Green Rd Home and she has been with us since December 2011.  Natasha is the angel of the house who keeps everyone on their toes and supports her Home Manager (Jacky Johnson) wherever she is needed.  Her biggest responsibility is ensuring that all the administrative tasks are covered in ensuring that the home is run in an efficient manner – that all the activities and even procedural needs that stem from the kind of care we provide, are attended to and every detail is paid attention to.

Natasha holds an NVQ qualification in Business Administration which is a great help in the work she does. Her favourite part of working for RPC and particularly in the Boughton Green Rd Home is in how varied her role is and that she is fortunate to work with lovely co-workers and Service Users – day in and day out.

When her four year old daughter allows her any spare time Natasha enjoys relaxing with a good book and a cosy glass wine, or socialising with friends! Otherwise she enjoys family activities with her husband and daughter (including many a week-end in Hereford, spending time with some close friends.)

If you would like to learn more about our Boughton Green Rd home or chat to one of our Admissions and Referrals Team about a tour – please contact Sian, Diane, Bill or Louise on 01604 791 266.

Staff Profile – Jacky Johnson

This is part of a series of blog posts which we have created to introduce you to our team of professionals who make up the backbone of our organisation. The posts feature staff across the whole business: in the homes, referrals and admissions, multi-disciplinary therapies, maintenance, etc. They are written as a relaxed conversation, so you can get to know the “people” in our team.
 Jacky Johnson | Homes Manager, Richardson Partnership for Care
Jacky Johnson is our Homes Manager at Boughton Green Rd and she has been with us since February 2011. Much like our other Homes Managers Jacky has a wide area of accountability when it comes to managing the staff, premises and of course overseeing the care of our Service Users. Her biggest responsibility is ensuring the well being of the Service Users and making sure that the required level of care is provided to meet the individual needs of each Service User.

As part of her role as a Manager, Jacky is tasked with promoting and maintaining an environment that secures the health, wellbeing, welfare, safety and security of the staff and Service Users in her care.  There are of course operational, regulatory and financial elements to Jacky’s role – which include implementing and maintaining Operational Policies and Procedures; managing a Home budget; as well as complying with the Health and Social Care Act (and other relevant legislation). Each Home Manager networks with the local business community and social community interest groups to engage the surrounding businesses and interested local residents in the work that Richardson does – and Jacky really enjoys this part of her role.

Jacky holds a Diploma in Social Work (Dip SW) and in Brain Injury Awarenss (Module) and is hard pressed to pick one thing out of her work at RPC that she enjoys the most. She takes great pleasure in managing her staff; working with the Service Users; dealing with families and of course the business element to the role (relating to local businesses and professional organisations) which helps to bolster our relationships within the community.

In her spare time Jacky likes to stay fit and in shape by going to gym, and of course enjoys socialising with close friends and family.

If you would like to chat to Jacky about her role, ask about a tour of our Boughton Green Rd Home or wish to find out more about what we do at Richardsons, please contact her on 01604 791 266 or jacky.johnson@careresidential.co.uk. If you work in our industry and are interested in connecting with Jacky, you can find her on LinkedIn.

Staff Profile – Sian Richardson

This is part of a series of blog posts which we have created to introduce you to our team of professionals who make up the backbone of our organisation. The posts feature staff across the whole business: in the homes, referrals and admissions, multi-disciplinary therapies, maintenance, etc. They are written as a relaxed conversation, so you can get to know the “people” in our team.

Sian_Richardson_0122Sian Richardson is one of our Admissions and Referrals Co-ordinators, and she is based at The Richardson Mews. She has been with us since March 2012 and is one of our newest members of staff to come on board. She is tasked with networking with relevant professionals in our industry to  raise awareness of RPC and ultimately to facilitate those that need respite, transitional or residential care in finding RPC. She comes to us with extensive sales experience and together with her degree in Psychology of Human Behaviour, her compassion for her audience, as well as her passion for our service comes across really clearly.

When asked what her favourite part of her role is at RPC – she says that while she has only been in her role since March, she is still motivated by being in a position to enable a person to be moved from an inappropriate (and sometimes upsetting) environment and into our homes. To see the difference in that person and how much better their wellbeing is when they get the help, care and support they need – this is what drives Sian in her job. What helps Sian in her job is in knowing and seeing for her own eyes how much effort, detail, compassion, professionalism and genuine (human) care goes into looking after and providing for our service users.

In her spare time Sian enjoys being with her children, socialising with her friends (over a lovely glass of vino), walking her Cocker Spaniel dog and curling up with a good book (her current favourite is the Jack Reacher series by Lee Childs).

If you would like to meet with Sian or wish to find out more about what we do at Richardsons, or have a tour of our homes, please contact her on 01604 791 772 or sian.richardson@careresidential.co.uk. If you work in our industry and are interested in connecting with Sian, you can find her on Linkedin here.

We Raise Awareness For Learning Disabilities with Local Businesses

In our last NDPB meeting, each of the members had the opportunity to highlight which areas they felt they would most like to “change” about the field of learning disability. Jackie Mann, our representative on this board was very keen, along with many of the other members to increase learning disability training awareness.

Jackie put forward that there is value in focussing on a particular area of awareness – and that is in mainstream schools and collectively with LINK local businesses. The Richardson Partnership For Care and LINK will pilot the scheme in Kingsthorpe (Northampton, UK) at the Richardson Mews with the  intention of hosting an initial “Awareness Day” which would involve training and discussion for senior managers and managers to encourage them to be more aware and sensitive to the fact that there is a  person behind the disability. One of the other objectives would be to have an interactive conversation about how to formally launch this pilot. By attending this specialist and insightful training day – the attendees will in turn be able to educate and transfer the knowledge and learning back to their employers.

The plan is to organically grow this initiative country-wide and then to celebrate this with a fun day (date TBC) where all the community come together as one, celebrating disability, diversity and equality. Watch this space for some exciting updates about the progress of this initiative.

If you own, work for, or operate a local business in Kingsthorpe (Northampton) and are interested in participating in this initiative – please contact Jackie Mann on 01604 791 266 or jackie.mann@careresidential.co.uk