Staff Profile – Diane Baker

This is part of a series of blog posts which we have created to introduce you to our team of professionals who make up the backbone of our organisation. The posts feature staff across the whole business: in the homes, referrals and admissions, multi-disciplinary therapies, maintenance, etc. They are written as a relaxed conversation, so you can get to know the people in our team.


Diane Baker is one of our Admissions and Referrals Co-Ordinators (based at The Mews), and has been with us since Dec 2010.¬† Diane’s role includes liasing with families and professional bodies¬† to promote our businesss and enhance our relationships with prospective families and partners. Her biggest focus is in ensuring that she helps to facilitate the best opportunities for the potential Service user (referral). Another of Diane’s responsibilities – along with the rest of the Admisssions and referrals team is to maintain our existing relationships with local businesses and stakeholders, as well as identify and nurture new ones – within our targeted area of care specialism (adults with brain injuries and/or learning difficulties).

Diane is not short of training and enhancing skills herself frequently! She has completed courses in a number of different subject areas including:

  • Basic life support
  • Food Hygience
  • Deprivation of Liberty Safeguards (DOLS)
  • Epilepsy care
  • Learning Difficulties and Challenging Behaviour
  • Behaviourial management
  • Infection control
  • Crisis Prevention

Her favourite part of working for RPC is getting to meet the families and the professionals who are looking to refer a Service User to us. She likes discussing what we do, while knowing full well what a dedictaed team we have in our homes and how each of them are genuinely interested in helping to work towards the Service User’s individual aspirations and independent development. Her most satisfiying work moments are those where she sees a Service User (who she has helped placed) achieve and progress – no matter how small the milestone or step.

A fond memory that Diane likes to relate to friends and family (and anyone who will listen) is a good giggle of a game of charades played by Service Users and staff alike during the celebration of the Queen’s Jubilee. She remembers one particular Service User who was the master of the game and mimed Eastenders (the British TV Soap)…with some censoring! It brought the house down…literally. A good laugh and a great time had by all.

To relax Diane likes to jump into the creative side of things – she enjoys music, dancing, singing, sketching and painting.

If you would like to chat to Diance about her role, or would like a tour of any of our facilities please contact her on 01604 791 266 or diane.baker@careresidential.co.uk. If you work in our industry and are interested in connecting with Diance, you can find her on Linkedin here.

Leave a Reply

Your email address will not be published. Required fields are marked *